Frequently Asked Questions
Everything you need to know about SOULFEEL PAKISTAN's fashion and services.
What is the standard delivery time for orders within Pakistan?
We typically deliver orders within 3 to 5 business days for major cities. For remote areas, please allow up to 7 business days for your package to arrive.
What payment methods do you accept?
We offer multiple payment options including Cash on Delivery (COD), Bank Transfers, and secure payments via Credit/Debit cards.
Can I exchange an item if the size doesn't fit?
Yes, we offer a hassle-free 7-day exchange policy. If the size isn't right, ensure the tags are intact and the garment is unworn to initiate an exchange.
How do I care for my SOULFEEL garments?
To maintain the quality and feel of our fabrics, we recommend hand washing in cold water or using a gentle machine cycle. Always iron on low heat and avoid direct sunlight during drying.
Do you provide a size guide?
Absolutely. Each product page features a detailed size chart to help you find your perfect fit. We recommend measuring a similar item you own for comparison.
How can I track my order status?
Once your order is dispatched, you will receive a tracking number via SMS and email. You can use this number on our courier partner's website to see real-time updates.